Reference

7meter Privacy Policy For Your Account

Our Privacy Policy explains how 7meter handles the details you provide when you open an account, sign in, use the lobby or check a wallet status.

Account detailsDevice and cookiesDANA, OVO, GoPay and QRISPrivacy requests

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What Our Privacy Policy Covers

7meter Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create or use a 7meter account, contact support about login, or connect a local payment route such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We use submitted details to create your account, confirm access, record wallet status

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and respond to account questions. We may also receive technical details from your browser or phone, such as device type, session timing and security events, to protect account access. Where local law permits, we retain records for the period needed for these purposes or for a
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lawful request. Access depends on local law, and this policy does not change that requirement.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP PATH

Contact Us About Your Privacy Policy

A clear contact path helps you resolve a privacy question without repeating your account story.

DATA CONTROL DETAILS

How 7meter Handles Personal Details

Privacy depends on practical controls, not a broad promise. We separate account details from payment references where our operating records allow, limit access to people who need it for account, security or…

Account creation

When you open an account, we collect the details needed to create and maintain your profile. Phone verification can be required before access, helping us connect a legitimate sign-in with the account record and reduce confusion when a login attempt fails.

Wallet references

DANA, OVO, GoPay and QRIS may create payment references that show a route, amount status or transaction time. We use those references to match your account activity, investigate a stalled cashier step and answer receipt questions without storing your wallet PIN.

Cookies

Cookies can keep a session active, remember selected settings and support security checks. You can manage cookies through your browser controls, although removing necessary cookies may interrupt sign-in, phone verification or the path from your account to the lobby.

Device security

We may record device type, browser details, approximate session timing and security events when you sign in. These signals help us spot an unfamiliar access attempt and protect your account; they are not a request for your device contacts, photos or unrelated files.

Retention choices

We keep personal details only for the account, security, support or legal purpose that requires them, subject to applicable retention duties. When a record is no longer needed, we remove it, anonymise it or restrict access according to our operating process.

Changes and access

You can ask what personal details we hold, request a correction or raise a deletion question through support. We may ask for the account phone or email and a payment reference so we do not disclose or change records for the wrong account.

Privacy Policy Questions About 7meter

These answers address the privacy searches we hear most often before an account is opened or a payment is checked. The Privacy Policy applies to the account journey, the device used for access and the payment reference connected with your selected route. If your situation needs a record-level answer, contact support with the account detail needed to locate it.

The 7meter Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references linked with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security controls and how you can request access or corrections.

We use your phone number to create or identify your account and may send a verification step before account access. It helps us distinguish your sign-in from an unfamiliar attempt and locate the correct support record. We do not need your wallet PIN or full bank credentials for this step.

Yes. The Privacy Policy covers payment references created when you use DANA, QRIS, OVO, GoPay, bank transfer or a virtual account. These references can include route, status, receipt detail and timing so we can match an account action or investigate a stalled payment without requesting secret wallet credentials.

We may collect device type, browser details, session timing and security events connected with sign-in. This supports session management and checks for unfamiliar access on a mobile phone or desktop browser. The policy does not require access to your contacts, photos or unrelated files on the device.

You can contact support to ask what personal details are held for your account or to request a correction. Include the phone number or email linked to the profile and describe the change. We may verify your identity before responding so another person cannot obtain or alter your records.

We retain personal details for the account, security, support or legal purpose that requires them, subject to applicable retention duties. When the relevant period ends, we remove, anonymise or restrict the record through our operating process. A retention request can be raised through the support path.

Yes. Access and eligibility depend on local law. The Privacy Policy describes how we handle details when you use an available account path, but it does not override Indonesian requirements or restrictions that may apply to your location, device or account activity.

7meter Privacy Policy For Your Account

Contact Us About Your Privacy Policy

How 7meter Handles Personal Details

Account creation

Wallet references

Cookies

Device security

Retention choices

Changes and access

Privacy Policy Questions About 7meter

01 What does the 7meter Privacy Policy cover?

02 Why does 7meter need my phone number?

03 Does the Privacy Policy cover DANA and QRIS payments?

04 What device data does 7meter collect?

05 Can I request a copy or correction of my account data?

06 How long does 7meter keep personal details?

07 Does access to 7meter depend on local law?

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