Reference

Terms & Conditions For Your 7meter Account

7meter Terms & Conditions set the rules for opening an account, using DANA, OVO, GoPay or QRIS, and entering the lobby where local law permits.

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7meter Terms & Conditions For Your 7meter Account
HELP WITH TERMS

Where To Ask About Account Conditions

A clear contact path helps when a clause affects your account or payment status.

Account access If phone verification or sign-in is held, contact the account support route with your…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and the status…
Policy changes If you want to question a changed clause, contact support through the account help…
SECURITY PRACTICE

How We Apply These Account Rules

Our policy work is tied to practical account events rather than broad statements. We check the details needed to connect a phone number, payment reference and account record, while keeping the request…

Data requests

We use the account details needed to create access, verify a phone number, trace a DANA or bank transfer reference, and answer a policy request. Ask support what information is held for your case and which details are required to locate it.

Cookie choices

Cookies may keep your session and policy page settings working between visits. Your browser controls whether cookies are accepted. If disabling them interrupts sign-in or the Terms & Conditions page, support can explain the account step affected by that choice.

Account security

Keep your phone, password and wallet credentials private, and sign out on shared devices. We may pause an account check when details do not match. Contact us through the account route rather than sending sensitive credentials in an open message.

Record retention

We retain account, payment and support records for the period needed to operate the service, resolve disputes and meet applicable legal duties. A request about a record should include your registered phone number and the relevant transaction reference.

Access decisions

Where eligibility or location affects access, the decision depends on local law and the details available to us. We may ask for an account step or location clarification before access continues. Support can explain the wording without changing the legal condition.

Change requests

To request a correction to your account details or ask about policy wording, use the support path linked to your account. State the requested change clearly. We may require phone verification before updating records or discussing account-specific information.

Terms & Conditions Questions For 7meter

These Terms & Conditions answers address the account questions we expect you to ask before opening access from Indonesia. They explain the practical steps around identity details, payment records, device sessions, policy changes and contact requests. If your situation is not covered, use the account support route with the relevant reference. Access remains subject to local law, including where local law permits use of the service.

You can read the current Terms & Conditions on this page before opening or using your account. Check the page again after a policy notice, especially before a cashier action through DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

Provide accurate account details and a phone number you control, then complete the phone verification step when requested. Do not use another person's information. We may pause access when details conflict, and eligibility depends on local law.

Yes. The payment conditions apply to DANA, OVO, GoPay, QRIS, bank transfer and virtual account instructions shown in your cashier path. Keep the receipt or reference, because support uses it to check the transaction status and account record.

You may open the policy page and account path from a supported mobile browser, subject to local law and account checks. Your phone session still requires private credentials and may request verification before access to the lobby continues.

Contact support through the account help path, state which detail is wrong, and include your registered phone number. We may ask for phone verification before making a correction. Do not send your password or wallet credentials with the request.

We publish the current wording on this page and may show a notice when a material policy update affects account use. Read the revised text before continuing. If a clause is unclear, send support the section name and your question.

Access depends on local law. If use is not permitted where you are located, do not continue through the account or cashier path. Contact support only for clarification about the wording, and include the location or message shown.